Privacy Policy

2.1 Account and Identity Data

• Full name
• Email address
• Company name and business information
• Phone number (if provided)
• Profile picture (if uploaded)
• Account preferences and settings

2.2 Authentication and Security Data

• Username and encrypted passwords
• API keys and access tokens
• Login timestamps and session data

2.3 Technical and Usage Data

• IP addresses and geolocation data
• Device information (browser type, operating system, device ID)
• Platform usage statistics and analytics
• API calls, requests, and response times
• Error logs and debugging information
• Feature usage patterns and user interactions

2.4 Commercial and Billing Data

• Subscription plans and billing history
• Invoicing details and tax information
• Purchase history and transaction records

2.5 Communication Data

• Support tickets and correspondence
• Email communications and responses
• Chat logs and support interactions
• Feedback, surveys, and testimonials
• Marketing communication preferences

3.1 Service Provision and Platform Operations

• Create and manage user accounts
• Authenticate users and maintain security
• Provide access to the Cube AI platform
• Process and deliver confidential computing services
• Maintain platform infrastructure and databases
• Monitor system performance and availability
• Backup and disaster recovery operations

3.2 Customer Support and Communication

• Respond to support requests and technical issues
• Provide customer service and assistance
• Send service-related notifications and updates
• Communicate about account changes or security issues
• Conduct user training and onboarding

3.3 Billing and Financial Management

• Manage subscription plans and billing cycles
• Generate invoices and billing statements
• Maintain financial records for accounting purposes
• Comply with tax and regulatory requirements

3.4 Platform Improvement and Analytics

• Analyze usage patterns and user behavior
• Improve platform features and functionality
• Conduct performance optimization
• Develop new services and capabilities
• Generate anonymized statistics and reports

3.5 Security and Fraud Prevention

• Detect and prevent unauthorized access
• Monitor for suspicious activities
• Investigate security incidents
• Implement access controls and authentication
• Maintain audit logs and compliance records

3.6 Legal Compliance and Regulatory Requirements

• Comply with applicable laws and regulations
• Respond to legal requests and court orders
• Maintain records for regulatory audits
• Report incidents as required by law
• Protect our legal rights and interests

3.7 Marketing and Business Development (with consent)

• Send promotional materials and newsletters
• Conduct market research and surveys
• Organize events and webinars
• Develop case studies and testimonials

4.1 Contractual Necessity (Article 6(1)(b))

Processing is necessary for the performance of our contract with you, including:

• Account creation and management
• Platform access and service delivery
• Billing and invoicing
• Customer support and technical assistance
• Service-related communications

4.2 Legitimate Interests (Article 6(1)(f))

Processing is necessary for our legitimate business interests, which include:

• Platform security and fraud prevention
• Service improvement and optimization
• Business analytics and reporting
• Network and information security
• Internal administration and record-keeping
• Protecting our legal rights and interests

4.3 Legal Obligation (Article 6(1)(c))

Processing is necessary to comply with legal obligations, including:

• Tax and accounting requirements
• Regulatory compliance
• Court orders and legal proceedings
• Anti-money laundering (AML) and know-your-customer (KYC) requirements
• Data breach notification obligations

4.4 Consent (Article 6(1)(a))

Where we have obtained your explicit consent for:

• Marketing communications and newsletters
• Non-essential cookies and analytics
• Testimonials and case studies
• Market research and surveys

5.1 Essential Cookies (No consent required)

• Session cookies for authentication and security
• Login state management
• Security tokens and CSRF protection

5.2 Analytics Cookies (Consent required)

• Website usage analytics and user behavior tracking
• Performance monitoring and optimization
• Product insights and feature usage analysis

6.1 Service Providers and Processors

• Cloud hosting and infrastructure providers
• Analytics and monitoring tools
• Email and communication services
• Customer support platforms

6.2 Legal and Regulatory Requirements

• Law enforcement agencies when required by law
• Regulatory bodies for compliance purposes
• Tax authorities for reporting obligations
• Data protection authorities in case of investigations